Anna Hariri

Over the past few months, Anna Hariri always pops up on Instagram. I love  most of their dresses, feminine with elegance look, the best is I can wear along with hijab. I then bought a blouse that comes together with a pair of pants. The process was easy, but waiting for the order to send out was an issue.

I bought on 30/3/2020. With a free shipping, I should be able to receive in 15-30 days. Yeah it sounds very challenging but, I just want to give a try. As days goes by, I still been waiting, and waiting. After exactly a month on 30/4/2020, I had received no news at all. I supposed to received an email, saying that (read as at least receive) "Your order has been shipped" . But, nothing.

I waited for a few days, then impatiently I emailed a report and complaint. Still after weeks, there were no news at all. I even contacted their "immediate reply chat" but even the auto-reply was not answering.

Finally, after 2 months, (1 month - waiting like crazy and another month non-stop email and complaints) my emails were finally replied by their manager, saying that they were having something on and their orders had been piled up.


But truly for me is YAYYY I didn't bother about anything else, just worried about my money haha.
Just about the nest day, I received an SMS telling my order has been shipped and I received a DHL tracking number.

Glad that my parcel went around the world before me.